Facilities Solutions: – Data Centre, Disaster Recovery Centre & Communication Centre.
TechNocRacy’s Facilities Solutions is to integrate people and technology, thereby creating and delivering total facility management solutions that enhance the strategic, business, and bottom-line objectives of our clients.
We deliver savings through optimisation of the client’s total value chain and provide cost effective Facilities Solutions managerial services that will allow you to focus resources on your core business Technocracy’s Facilities Solutions provides a total facilities management product offering, including:
- Management and monitoring of all services and contracts for performance against Service Level Agreements (SLA), as well as all other necessary aspects of compliance.
- Provision of an effective world-class call centre to activate services effectively.
- Provision, in an appropriate and timely manner, of all necessary information to clients and suppliers to keep them informed and reassured of historic and projected performance.
- Operational communication with the client; and
- Resource management such as human capital, performance measurements and development.
Organisations traditionally viewed Data Centre, Disaster Recovery Centre & Communication Centre Facilities Solutions as a necessary evil and often only seen it as a costly item that has to be reduced as much as possible. Modern thinking around Data Centre, Disaster Recovery Centre & Communication Centre Facilities Solutions acknowledge that organisations should view facilities management as a strategic area that impacts on the productivity of their people and equipment and that the Data Centre, Disaster Recovery Centre & Communication Centre Facilities Solutions strategy should support the organisation’s strategic objectives.
By TechNocRacy making use of a variety of in-house workers who are proficient in a wide range of skills, a full spectrum of services are provided.
This entails a number of functions, ensuring that the request is attended to according to agreed service levels, job card and status maintenance, and rerouting the request or query data back to the Call Centre upon completion.
The sustainability of agreements is managed through sound Service Level Agreements (SLAs) and key performance indicators by client focused commercial specialist and service managers.
Integrate people and technology, thereby creating and delivering total facility management solutions that enhance the strategic business, and bottom-line objectives of our clients.
Our unique business differentiators is our ability to integrate all our services and provide a dynamic interaction that brings real, sustainable benefits to our clients.
TechNocRacy’s vision is to be the preferred supplier of maintenance and installation solutions.
We offer an optimal one-stop maintenance solution tailored to suit customer needs.
Our products and services offering relates to the delivery of planned and proactive maintenance services covering a broad spectrum of support plant including Emergency Power systems, Electrical systems, UPS systems, Lightning Protection – Earthing system, HVAC systems, Fire Prevention – Detection systems, Monitoring systems, Security systems and Data Networking systems.
TechNocRacy markets and delivers customised products and solutions to clients. The overall aim is to optimise the client’s Data Centre, Disaster Recovery Centre & Communication Centre and equipment through the deployment of know-how, capacity and unique systems. Solutions on offer are cost effective and it enables clients to focus on their core businesses.
TechNocRacy continually improves the effective use of its intellectual property. Faults can be resolved in the shortest possible time and proactively diagnosed plant performance, which can reduce costs.
We derive an all-embracing, performance-based, risk-managed maintenance strategy cost through optimised logistics
Corrective maintenance and adhoc maintenance is planned and scheduled in accordance with the client’s needs. This guarantees that maintenance is executed within the client’s expectations.
By monitoring and managing connected alarm conditions on a 24×7 basis [depending on the SLA entered into], we are in a position to minimising the impact of equipment failure.
Provide fast-reaction emergency response services to customers, [depending on the SLA entered into].
TechNocRacy provides centralised 24×7 surveillance, monitoring and control of key aspects of Data Centre, Disaster Recovery Centre & Communication Centre.
We offer an optimal one-stop maintenance solution tailored to suit customer needs, therefore providing customers with an all-embracing, performance based strategy, saving time and money.
Please contact us and tell us about your project. Give us the opportunity and we’ll provide you with the justification you need, to convince your management to take the next step – for TechNocRacy to be your preferred service provider.